Custom Downloads is a library of pre-built Word document templates — including principal contractor site files, inspection checklists, and other commonly used forms — available for you to download and adapt. These are industry-standard templates, not Solution Host documents. The exact documents available may vary depending on your package.
Downloading and using a template
Go to Custom Downloads from the main menu.
Browse the available documents.
Click the document you need — it will download as a Word file.
Open the file and edit it as required. Grey sections indicate areas you should change.
Save your edited version locally for use.
💡 Tip: Download and save your own edited version rather than working from the original each time — it's a good starting point for site-specific documents you need to create from scratch.
⚠️ Note: Download times may vary depending on document size. If a download takes longer than expected, try Clearing cookies and cache.